Dr. Joe Simardone Family Dental Care Dr. Joe Simardone Family Dental Care
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Learn more about Continuing Care.

 


FREQUENTLY ASKED QUESTIONS

About the Clinic
Where are you located? Is there parking?
What are your hours?

About Dr. Joe
How long has Dr. Joe been practicing dentistry?

Our Services

Do you offer whitening services?
Can you replace my silver fillings?
Do I have to have x-rays?
Do you straighten teeth?
Do you make dentures?

Cost and Payment Options
How much is a cleaning?
Do you bill my insurance company directly?

Do you give a senior's discount?

I don't have insurance, can I obtain a discount?
What forms of payment do you accept?

Dental Emergencies
What do I do if I have a dental emergency?

Appointments
Do you see kids? If so, how old should they be for their first visit?
How often should I see my dentist? Do I need to see a dentist if everything
feels okay?
What information is required for my first appointment?



About the Clinic
Where are you located? Is there parking?
Our address is 2338 Bloor Street West, just west of Windermere Avenue, on the north side. There is street parking, as well as a municipal parking lot directly behind the office. We are also conveniently accessed by TTC and are a short walk from either the Jane or Runnymede subway stops on the Bloor-Danforth line. See Map.

What are your hours?
Our office hours are:
Monday 8:00 a.m. - 2:30 p.m.
Tuesday 10:30 a.m. - 6:00 p.m.
Wednesday 10:30 a.m. - 6:00 p.m.
Thursday 10:30 a.m. - 6:00 p.m.
Friday 8:00 a.m. - 2:30 p.m.
Saturday 9:00 a.m. - 3:00 p.m.

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About Dr. Joe
How long has Dr. Joe been practicing dentistry?
Dr. Joe has been practicing dentistry since 1990.

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Our Services
Do you offer whitening services?
Yes, we have a number of whitening options to get your teeth sparkling! Our options include ZOOM 2® Chairside Tooth Whitening (as seen on the television series "Extreme Makeovers") as well as Night White® and Day White® at-home tooth whitening systems.

Can you replace my silver fillings?
It is ideal to keep dental restorations, provided they are good, for as long as possible. If they need replacing and you are considering tooth coloured restorations, then the type of restoration can be discussed. CEREC® computer-assisted technology provides all-ceramic restorations, milled in-house while you wait. Changing silver fillings for cosmetic reasons is an individual choice and should be weighed against potential negative outcomes.

Do I have to have x-rays?
X-rays aid in a full diagnosis and treatment plan but the number, type and frequency are based on individual needs which will be discussed when you visit the practice. Our office utilizes digital x-ray technology, which reduces radiation exposure.

Do you straighten teeth?
We offer Invisalign®, an alternative to traditional braces. Invisalign® gradually straightens your teeth through a series of custom-made, nearly invisible Aligners. Invisalign® Aligners are removable so you can brush and floss normally, helping to keep your teeth and gums healthy.


Do you make dentures?

Yes, we make dentures and have a denturist on site.

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Cost and Payment Options
How much is a cleaning?
The cost of a cleaning will depend on the status of your teeth and gums, and how long it has been since you last saw a dentist. Please feel free to call our office and speak with a team member to discuss your needs.

Do you bill my insurance company directly?
Our patients are responsible for payment at the time of treatment. However, if you are covered by a dental insurance plan and bring in your insurance information, we will gladly submit your claim and depending on your plan provider, we may be able to submit it electronically. With electronic claim submission, many patients find they often receive reimbursement within one week from their plan provider.

Do you give a senior's discount?
Yes, we offer a senior's discount of 10% to patients who are 60 years of age and older, regardless of their dental insurance coverage.

I don't have insurance, can I obtain a discount?
As a courtesy, we extend a 10% discount to all patients for pre-payment of restorative services, regardless of their dental insurance coverage. However, the 10% pre-payment discount cannot be combined with the 10% seniors discount.

What forms of payment do you accept?
We accept Interac (debit), VISA, MasterCard, and American Express credit cards, as well as cash.

For more information about insurance, please refer to "Dental Insurance Plans" portion of the site.

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Dental Emergencies
What do I do if I have a dental emergency?
We hope you never find yourself in a dental emergency. If you do, however, call our office immediately. In addition, here are some general guidelines to follow:

1.
If you have severe, constant pain, call our office as soon as possible to arrange an appointment.
2.
If you have swelling, do not apply hot or cold compresses. Call our office. If the swelling progresses to the point where it begins to close an eye or interfere with swallowing or breathing, go to a hospital immediately.
3.
If you have experienced a blow to the face, with or without obvious damage to your teeth, the teeth should be examined for internal fractures as soon as possible. If your mouth is bleeding, apply pressure.
4.
If a tooth has been knocked out, it may be possible to reinsert it within two hours of the accident. Keep the tooth moist (place in a container of milk) and do not attempt to wipe or clean it, especially not the roots. Call our office immediately to arrange an appointment.
5.
If the tooth has been broken or chipped, call our office. Try to locate the missing piece and bring it with you.

We have specific times throughout the day, which we reserve for emergencies. When you call, we will arrange to see you as quickly as possible.

If our office is closed, call:
The Dental Emergency Service, at 416-485-7121
or, go to a downtown Toronto hospital.

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Appointments

Do you see kids? If so, how old should they be for their first visit?
We do see children, and The Canadian Dental Association recommends children make their first trip to the dentist within six months of getting their first tooth, or by one year of age. Many parents bring their children with them to their appointments in order to get children used to the dental office environment.

How often should I see my dentist? Do I need to see a dentist if everything feels okay?
Most patients visit every three to six months, depending on the condition of their teeth and gums. There are a number of things a dentist or hygienist can see that you can't, including root cavities, decay under the gum line, cavities under existing filling and early signs of gum disease or oral cancer. Our team can discuss the schedule best suited for you. Please refer to "Our Continuing Care Program" portion of the site.

What information is required for my first appointment?
We will need your full name, age, type of appointment desired, and when you last saw a dentist. If you have coverage through a dental insurance plan, please bring your group policy number, insurance company name, and your certificate number.

 

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